Silver Cross Hospital ∙ 1900 Silver Cross Blvd ∙ New Lenox, IL 60451 ∙ 815-300-7130 ∙ Fax 815-300-7917



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Emergency Medical Dispatcher - EMD CE and Licensure

Welcome to the EMD page for Silver Cross EMS system EMDs.  Here you will find Initial Education and  Licensure information and EMD License Renewal informtion including our SCEMSS EMD CME Powerpoint presentations and study guides. We also list information on local classes and other items of interest at the bottom of the page.


IDPH and SCEMSS approves the use of PowerPhone and APCO online learning systems to educate EMDs. These online sites allow students to learn at their own pace while in their own dispatch centers.

PowerPhone’s site is: and

APCO’s site is:

If you prefer a traditional classroom learning system JJC offers EMD training listed below.


SCEMSS EMD POLICY 200-19 Revised 9/9/16

Once an EMD applicant completes an online course the Dispatch Center Coordinator shall forward the below items to their EMS System for licensing:

1.    A copy of their Certificate of Completion

2.    A $30 check or money order licensing fee made payable to IDPH

3.    A completed IDPH “EMS RENEWAL NOTICE” form printable from IDPH’s website:


4.    A completed EMD LICENSE APPLICATION form

I then submit the above items to IDPH for licensure and within 30 days (usually sooner depending on IDPH) they have their license.

PER THE IDPH EMS ACT (Section 3.70.a.b) A person my not represent himself/herself ... as an Emergency Medical Dispatcher unless certified (licensed) by the Illinois Department of Public Health as an Emergency Medical Dispatcher. The Emergency Medical Dispatcher shall use the Illinois Department of Public Health-approved Emergency Medical Dispatcher priority reference system protocol selected for use by his/her agency and approved by the EMS Medical Director. Prearrival support instructions shall be provided in accordance with the EMDPRS established by the EMS Medical Director of the EMS System in which the EMD operates. The EMD shall provide prearrival instructions in compliance with protocols selected and approved by the System's Medical Director and approved by the Illinois Department of Public Health.

An EMD is considered certified/licensed once their license is in hand.



EMDs in Illinois require a minimum 48 hours of CME every four years in order to recertify.  IDPH leaves the breakdown of those hours up to the local EMS systems.  Effective September 2014, EMDs in SCEMSS are no longer required to complete 8 hours of flip-chart review as part of their 48 hours. Having a current CPR certification, however, is still required but may be done by any American Heart or Red Cross instructor.

·         The required 48 CE hours may include, but are not limited to the following options:

- EMD CE: 2.0 hours per completed Powerpoint and Study Guide from list below

- EMD CE: 2.5 hours per completed Powerpoint and Quiz on Moodle (see link below)

        Silver Cross EMS Moodle site:

  • Once you've clicked the above link and the log-in button on that site

  • Click on the create new user button (lower right side of page)...

  • Make your username first initial middle initial and last name.

  • Example John C Doe would be jcdoe.

  • Use an email that you plan to keep for a long time. (example gmail)

  • Make your password something easy you will remember.

  • Choose your primary Silver Cross EMD agency from the drop down

  • Use your 9-digit State EMS license number in the license number field

Once you are registered make sure you ENROLL in the EMD CE

- EMD Agency EMD Training (IDPH approved w/site codes listed) hr/hr per IDPH sitecode

- Emergency Preparedness event/exercise/training (signed CE sheet) hr/hr per IDPH sitecode

    Includes: NIMS 100, 200, 300, 400, 700, and 800 classes are worth 3 hours each (printed certificate)

- Health Related College Courses [1 college credit hour = 8 CE hours] (copy of transcript)

- EMS related Conferences and/or Seminars (copy of certificate) hr/hr per IDPH sitecode

    Includes JJC and Will County 9-1-1 special interest classes hr/hr per IDPH sitecode

- Online CE:    APCO or Powerphone CE (certificate) hr/hr 

    includes also (certificate) 1 hr each only

- Other IDPH Approved Locally Offered CE (Certificate) hr/hr per IDPH sitecode

    Includes auditing an EMD, EMT or Paramedic class (signed CE sheet) topics must be level appropriate

EMD’s who also hold licenses as Paramedics or EMT-B’s may use those CE hours toward their EMD recertification. A current CPR card taught per AHA guidelines is required for EVERY level.

Click here to print a blank EMD CE LOG SHEET that you can use to log and track your CME hours.  In order to assure that EMDs are on track for recertification, agency coordinators will review their EMD's CE every two years to verify that at least 24 of the 48 required hours are completed (including optional flip-chart review and required CPR recerts). When recertification time arrives, your agency coordinator will make a copy of your CE log sheets along with any other certificates of completion, your current CPR card and your IDPH child support statement renewal notice form to turn into the EMS System office for processing.


System Powerpoint and study guide packets (click to view and print):


January 2016 packet: Active Shooter and MCI Powerpoint and Study Guide

March 2016 packet: 2015 AHA CPR Update and Zika Virus Powerpoint and Study Guide

May 2016 packet: Abdominal Complaints Powerpoint and Study Guide

September 2016 packet: Autism Powerpoint and Study Guide

November 2016 packet: ON MOODLE


January 2015 packet: Chemical Suicide Powerpoint and Study Guide

March 2015 packet: Stroke Powerpoint and Study Guide

May 2015 packet: In The News Powerpoint and Study Guide

September 2015 packet: Heroin and Narcan Powerpoint and Study Guide

November 2015 packet: Medical/Legal Powerpoint and Study Guide


January 2014 packet: Cold Weather Emergencies Powerpoint and Study Guide

March 2014 packet: Street Drugs and Overdose Powerpoint and Study Guide

May 2014 packet: Spring/Summer Emergencies Powerpoint and Study Guide

September 2014 packet: Pediatric Emergencies Powerpoint and Study Guide

November 2014 packet: Ebola Powerpoint and Study Guide


January 2013 packet: Shock Powerpoint and Study Guide

March 2013 packet: LVAD Powerpoint and Study Guide

May 2013 packet: Traumatic Injuries Powerpoint and Study Guide

September 2013 packet: Behavioral Emergencies Powerpoint and Study Guide

November 2013 packet HazMat & WMD Powerpoint and Study Guide



Joliet Junior College 40 hour EMD courses

(Flip-chart Review and CPR on Day 1 of each class)

November 28-December 2, 2016 all 5 days

March 12-17, 2017 8am-5pm all 5 days

May 15-19, 2017 8am-5pm all 5 days

September 11-15, 2017 8am-5pm all 5 days

November 27-December 1, 2017 8am-5pm all 5 days

JJC Main Campus in the EMS Classroom Building U-1021

Monday is CPR/flipchart review so anyone needing to re-certify CPR could

attend day 1  for CPR recertification (fee for CPR certification & book).


In need of EMD CE???

Attend any day/class above at no cost to receive hour/hour CE credit.

An EMD may also attend EMR or EMT class lectures at no charge for CE.


Be sure to ask the course instructor for a CE sheet with site code when attending

then turn a copy of the sheet into your dispatch center coordinator

 for credit toward your EMD license renewal.


Contact Rhonda for details and registration, 815-258-9637 or